Privacy notice

We are committed to safeguarding the privacy of our website visitors and clients.

OUR CONTACT DETAILS

This website is owned and operated by Tweddell & Slater Limited. We are registered in England under registration number 03940744, and our registered office is at Unit 2 Mereside, Greenbank Road, Eden Business Park, Gilwilly, Penrith, CA11 9FB. Our principal place of business is at Unit 2 Mereside, Greenbank Road, Eden Business Park, Gilwilly, Penrith, CA11 9FB.

You can contact us:

by post, to the postal address given above;

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using our website contact form;
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by telephone, on the contact number published on our website; or

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by email: mail@tsceltd.com.
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This policy applies where we are acting as a data controller with respect to the personal data of our website visitors; in other words, where we determine the purposes and means of the processing of that personal data.

In this policy, "we", "us" and "our" refer to Tweddell & Slater Limited.

THE TYPE OF PERSONAL DATA WE COLLECT

We currently collect and process the following types of personal information:

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Usage data;
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Service data;
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Publication data;
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Enquiry data;
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Notification data;
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Communication data.
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These are discussed in more detail below. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are also stated.

Usage data

We may process data about your use of our website ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system, firewall and intrusion detection systems. This usage data may be processed for the purposes of analysing the use of the website, protection of our website and protection of other users of our website. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website.

Personal data

We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include email address, your title, firstname, surname, telephone number and property viewed information. The source of the service data is you. The service data may be processed to provide our services, ensuring the security of our website, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, contractual obligations, namely the proper administration of our website and business.

Publication data

We may process information that you post for publication on our website ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

Enquiry data

We may process information contained in any enquiry you submit to us regarding services ("enquiry data"). The enquiry data may be processed for the purposes of communication. The legal basis for this processing is our legitimate interests, namely communications with our website visitors and the proper administration of property or service requests.

Notification data

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

Communication data

We may process information contained in or relating to any communication that you send to us ("communication data"). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The communication data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely communications with our website visitors and the proper administration of our website and business.

WEBSITE ANALYTICS

We may process any data from our website data schema and our hosting company. This data may include IP Addresses, location, pages visited, date & time, hostname. The source of this data is our website and hosting account. This data may be processed for communicating with website visitors, maintaining firewall and intrusion detection systems. The legal basis for this processing is our legitimate interests, namely monitoring, securing and improving our website.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website.

For information about viewing the cookies on your device, visit The cookies Squarespace uses.  These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.  We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

OTHER DATA

We may process any of your personal data identified in this notice where necessary for law enforcement, regulatory or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Please do not supply any other person's personal data to us, unless we prompt you to do so.

HOW WE STORE YOUR PERSONAL INFORMATION

Your information is stored on our secure server. We keep the types of personal information for. We will then dispose your information.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at mail@tsceltd.com or 01768 865400 if you wish to make a request.

DATA PROTECTION REGISTRATION

We are registered as a data controller with the UK Information Commissioner's Office (ICO).

COMPLAINTS

If you have any concerns about our use of your personal information, you can make a complaint to Tweddell & Slater Limited by contacting us using the details above.

You can also complain to the ICO if you are unhappy with how we have used your data at the following address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Privacy notice

TWEDDELL & SLATER